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BestDrive Service Manager in San Antonio, TX at Continental

Date Posted: 2/7/2018

Job Snapshot

Job Description

Job Description

BestDrive San Antonio, TX

Position Summary:

As a Service Manager you will manage the service activities for a busy commercial tire & service center. The Service Manager will be involved with the operation and maintenance of a commercial fleet repair and warehouse by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities:

• Provide general supervision to inside and outside service technicians: mounting and balancing tires, repairing valve stems, etc.

• Running the service side of the business, dispatch, drive up, routing, inside selling, answering phones, inventory control.

• Communicate effectively with customers and employees in assessing customer needs.

• Meeting customer requirements for service in a timely manner.

• Ensure that work quality is maintained and tires correctly labeled.

• Quoting tire prices, including casing trade­ins, accurately.

• Assist with the hiring and training of new Service Department employees.

• Provide back­up to General Manager in store operations.

• Assisting the General Manager in implementing programs and procedures to ensure the safety of associates and customers.

• Verifies equipment and merchandise on service trucks.

• Ensure that tools for shop and service trucks are replaced and/or repaired.

• Responsible for the accuracy of mileage, maintenance and fuel consumption records on service vehicles.

• Ensures that all service vehicles have regular preventative maintenance and are in proper operating condition.

• Maintain reasonable inventory levels of supplies and materials to maintain uninterrupted production at varying seasonal demands.

• Maintain Hazardous Materials Book required by OSHA.

• Complete paperwork as required for inventory, payroll, accounting, etc.

• Ensure that general housekeeping responsibilities are performed.

• Excellent safety and attendance performance is expected. Job Requirements Job Requirements

• HS Diploma required. Some college or military education preferred.

• Automotive or previous tire industry experience required with three to five years in a service capacity

• Ability to apply basic math, reading, and writing skills

• Ability to communicate effectively with customers and coworkers Division Footer Text Ready to drive with Continental? Take the first step and fill in the online application.
Job Requirements

Job Requirements

• HS Diploma required. Some college or military education preferred.

• Automotive or previous tire industry experience required with three to five years in a service capacity

• Ability to apply basic math, reading, and writing skills

• Ability to communicate effectively with customers and coworkers

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