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Local IT Manager in Hogansville, GA at Continental

Date Posted: 12/19/2018

Job Snapshot

Job Description

The LITM controls, coordinates and supports IT activities of a location.
S/he provides IT services based on Corporate guidelines and in accordance with the CT IT management, the requirements of the locations and the contractual agreements with the IT service providers.
S/he is responsible for planning and operating all IT applications of the locations in correspondence with the CT IT strategy.

• Defines and ensures local IT strategy in accordance to the Corporate IT and Division IT
• Represent and harmonize requirements with the IT strategy
• Presents the local IT strategy for approval by the management and CT IT
• Implements the approved IT strategy
• Defines and finalizes local requirements in strategic and operative planning: scope, quality, costs of services in time frame
• Is involved in the development of technology and systems strategy, taking into account local circumstances and the innovative potential locally
• Is accountable for: IT Infrastructure, especially:IT Service Desk (incl,. UHD),Desktop Management (“DE”), Mail Service Management, Server Management,Local Area Network, Ensure the operation of the local data center and implement a contingency plan, Administration and support of the network access, Control external provider in terms of contractually agreed-upon service level / performance standards, Examination of offers submitted by IT service providers relative to the plant and in the context of operative planning
• Plan and control IT budget and IT costs, reporting to the Sub Regional IT Manager
• Supervises local IT staff as applicable
• Implements IT requirements with Region IT and with IT service providers, making sure the goals and requirements of the plant are covered
• Is accountable for being compliant to corporate IT standards and guidelines in the plant
• Advises management with respect to the further development of the provision of IT services, Advises of user departments / users in conjunction with the replacement of existing IT systems, with the introduction of new applications and in questions touching process organization and information technology,
• Advises on questions touching on data protection and data security
• Actively steers and controls external providers to ensure optimal local service provisioning.

REQUIRED EXPERIENCE (minimum)
• Degree in information science or in business or comparable experience gained on the job. Relevant graduate or post-graduate (IT, BA, Engineering etc.). Command of corporate language (English – fluently – orally and written)
• Vocational education: 3-5 years professional experience
• Knowledge about IT Service Management (ITSM) concepts and processes, ability to communicate IT subject matter to management and to visualize requirements within IT concepts, Experience in implementing IT projects, Familiar with Windows Server management, Familiar with Windows, Microsoft Office, Desktop Management (SW Distribution, Remote Control, Asset management, Service Desk (UHD) set up and operations, • Local Area Network set up and operations.

• Minimum 3 years’ experience in managing and leading teams
• Well-developed communicative skills, ability to work also in international Teams.

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